Placement Organization: LifeNET International
Placement Location: Bujumbura, Burundi
Eligible Citizenship: Burundian
About: LifeNet International (LN) is a not-for-profit organization that creates innovative solutions for the everyday health challenges facing East Africa’s poor. In 2011, LN launched a Conversion Franchise network of 10 church-based primary care clinics in Burundi, East Africa and will expand to 60 clinics by year end 2013, including the expansion of our Pharmaceutical Supply program and Growth Financing loan fund for equipment to finance the expansion of quality healthcare. These initiatives are geared towards making a significant and sustainable impact in health outcomes for the poor.
Through our Conversion Franchise platform, LN aims to increase clinic performance by 50% within the first 12 months of partnership, across all core functions ranging from nursing care to financial management. We impact our clinic partners in four general categories: nursing basics, financial/management consulting, pharmaceutical supply, and loans for equipment. The first group of clinics has improved by 59% on average in 6 months of partnership.
LN services our franchises through quarterly assessments that highlight each clinic’s high and low performance areas. LN then focuses on the targeted areas over the next quarter to deliver the trainings, systems, and tools necessary to improve performance. We measure again at the end of the quarter and adapt our future plans accordingly. This cycle provides LN and our partners a basis for long-term relationships committed to sustained impact in health outcomes.
Position Overview: The Global Health Corps fellow will work closely with LN management to expand and improve our pharmaceutical supply chain. As we build out our supply chain, LN will need logistics and pharmaceutical savvy along with entrepreneurial drive to create well-functioning systems that serve our partners. The fellow will participate in a range of aspects including negotiating purchase prices and importation logistics, setting pricing strategies, marketing LN services, creating and refining order and delivery systems, navigating a murky regulatory environment, and responding to partner feedback.
Aggregation and Assessment
During the initial phase the fellow will travel to conduct site assessments at each partner clinic site. The fellow is responsible for delivering an accurate assessment of current managerial and financial practices in place at each clinic and highlight areas of improvement. The fellow will also be responsible for documenting best practices at each clinic for distribution across the LN partner network.
The innovation stage builds upon the fellow’s assessment. Best practices will be honed into systems – such as financial reporting methods or inventory management – tools, and trainings. The fellow will develop content in each of these areas to create a franchising product for distribution across the network.
The final component will be implementing relevant best practices across the clinical network through training and systems implementation. The fellow will refine his/her product based on the in-clinic reception for future use by the LN team.
The fellow will report directly to the Country Director on a weekly basis to deliver a project update, discuss successes and challenges, and collaborate with various LN team members as is helpful to develop their assignment. Performance feedback will be given at each stage of the operation.
Required Skills and Experience:
- Analyzing complex organizational problems, identifying innovative solutions, and engaging others to implement, preferably in a limited-resource environment
- Improving or creating efficient operating systems
- Possess related business or management experience
- Working knowledge of basic financial management principles including income statement and balance sheet functions
- Perform in a highly independent entrepreneurial environment, deliver strong results, and ask for help when needed
- Sensitivity to LN clinic partners’ religious beliefs and contexts
- Willingness to travel extensively upcountry in rural areas 3-4 days per week (all fellows will return to Bujumbura, the capital, each weekend)
Preferred Skills and Experiences:
- Exposure to operating metrics, i.e. KPIs, and the use of such metrics to drive organizational performance
- Ability to work in English and French
Living Conditions: Fellows will be provided with LN housing in downtown Bujumbura, health insurance, and a living stipend of $550/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included.