Placement Organization: LifeNET International
Placement Location: Bujumbura, Burundi
Eligible Citizenship: American
About: LifeNet International (LN) is a not-for-profit organization that creates innovative solutions for the everyday health challenges facing East Africa’s poor. In 2011, LN launched a Conversion Franchise network of 10 church-based primary care clinics in Burundi, East Africa and will expand to 60 clinics by year end 2013. This includes the expansion of our Pharmaceutical Supply program and Growth Financing loan fund for equipment to finance the expansion of quality healthcare. These initiatives are geared towards making a significant, and sustainable, impact in health outcomes for the poor.
Through our Conversion Franchise platform, LN aims to increase clinic performance by 50% within the first 12 months of partnership, across all core functions ranging from nursing care to financial management. We impact our clinic partners in four general categories: nursing basics, financial/management consulting, pharmaceutical supply, and loans for equipment. The first group of clinics has improved by 59% on average in 6 months of partnership.
LN services our franchises through quarterly assessments that highlight each clinic’s high and low performance areas. LN then focuses on the targeted areas over the next quarter to deliver the trainings, systems, and tools necessary to improve performance. We measure again at the end of the quarter and adapt our future plans accordingly. This cycle provides LN and our partners with a basis for long-term relationships committed to sustained impact in health outcomes.
Position Overview: The Global Health Corps fellow will work closely with LN management to aggregate best practices in clinical operations management and create franchising products that deliver these best practices across the franchisee network.
- Assessment of systems including supply chain management, forecasting sales, importation, inventory and warehousing, pricing, local marketing, reporting data, and development of plans to improve those systems as needed
- Devise or improve management systems for equipment loan/leasing program including forecasting, procurement, distribution, organizing training and maintenance
- Data collection, management and presentation for leadership as well as using data to improve health services
- Evaluate and improve systems, enabling health centers and hospitals to manage and organize their finances and accounting
- Work with the Business Director to train and deploy local Business Representatives to deliver pharmaceuticals and manage sales relationships
- Work with the US office to tell the story of LN pharmaceutical supply successes
The fellow will report directly to the Country Director on a weekly basis to deliver a project update, discuss success and challenges, and collaborate with various LN team members as is helpful to develop their assignment. Performance feedback will be given at each stage of the operation.
Required Skills and Experience:
- A degree in public health, business management, finance or project management and planning; or a related field
- Analyzing complex organizational problems, identifying innovative solutions, and engaging others to implement, preferably in a limited-resource environment
- Possess related pharmaceutical business or management experience
- Perform in a highly independent entrepreneurial environment, deliver strong results, and ask for help when needed
- Willingness to work in Burundian cultural and political environment, including sensitivity to LN clinic partners’ religious beliefs and contexts
- Willingness to travel extensively upcountry in rural areas 3-4 days per week (all fellows will return to Bujumbura, the capital, each weekend)
- Proficiency in Microsoft Office, including an excellent working knowledge of data analysis and graphical representation with Excel
- Working knowledge of basic financial management principles including income statement and balance sheet functions
Preferred Skills and Experiences:
- A Master’s in Business Administration
- Ability to work in English and French
Living Conditions: Fellows will be provided with LN housing in downtown Bujumbura, health insurance, and a living stipend of $550/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included.