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Placement Organization: Partners in Health/PACT
Placement Location: Dorchester, MA
Eligible Citizenship: Non-American


About: The Prevention and Access to Care and Treatment (PACT) Project is a project of Partners In Health (PIH), a non-profit organization committed to a preferential health care option for the poor, and the Division of Global Health Equity at Brigham and Women’s Hospital.

Based on the accompagnateur model pioneered in rural Haiti by Partners In Health, the PACT Project focuses on effectively integrating community health workers (CHWs) into primary care and mental health teams. PACT partners with clinics to develop the infrastructure, culture, quality improvement tools, and skills necessary to support effective community health worker interventions for the most high-risk and high-cost patients. PACT believes that well supported and well-integrated community health workers enable practices’ care teams to improve their complex patients’ health outcomes, engagement, and costly utilization patterns.

PACT’s Training and Technical Assistance (TTA) department was developed in 2007. The goal of the TTA department is to share our learning about designing and implementing a community health worker program.

In addition to providing training and technical assistance, PACT has recruited and trained CHWs to work with the most vulnerable HIV/AIDS patients in Boston for the past 15 years. CHWs accompany patients as they reclaim their health, improve their disease management skills, develop effective relationships with the healthcare system, and improve their wellbeing.


Position Overview: The Implementation Officer will work closely with PACT staff to support the implementation of CHW programs across different projects and sites.  This position will focus on clinical project implementation and will aid the development of general skills relevant to program design, implementation, and quality improvement.



  • Assist with the design and implementation of community health worker programs serving patients suffering from various chronic co-morbidities
  • Provide feedback on data to each supported site and assistance to site-level staff on how to utilize data for local program planning and quality improvement
  • Participate in training activities with staff at all levels.  This may include scheduling, curriculum preparation, coordination and teaching, as well as the recruitment of guest trainers and evaluation of training where necessary
  • Support the work of the Program Managers, the Director of Training and Technical Assistance, and the Executive Director
  • Work with project team to conduct assessments of clinical site readiness, community resources and patient and site needs
  • Further develop and enhance the on-line training curriculum development and implementation
  • Conduct literature reviews and documentation of best practices and lessons learned
  • Participate in proposal development, report writing, and curriculum development, writing, and editing
  • Participate in the design of logic models and indicators as appropriate for the monitoring and evaluation of specific projects and programs, including the evaluation of existing measures

The fellow’s job emphasis may shift over time as projects develop, but will remain within the previously defined scope.


Required Skills and Experience:

  • Strong relationship and team building skills, with ability to build productive relationships, collaborate effectively, and build consensus with a diverse group of stakeholders and colleagues of diverse backgrounds
  • Capacity for innovation, creative thought, and strategic thinking
  • Strong capacity for autonomous work


Preferred Skills and Experience:

  • Preferred MSW, MPH, MPA, or equivalent work experience in clinical program development, curriculum writing, and/or other equivalent education, training, and clinical understanding and experience preferred.
  • Qualitative and quantitative research skills preferred.
  • Understanding and acceptance of the PACT mission, vision, and values required.
  • Specific skills and experience:
    • Strong relationship and team building skills, with ability to build productive relationships, collaborate effectively, and build consensus with a diverse group of stakeholders and colleagues of diverse backgrounds
    • Experience working with CHWs strongly preferred
    • Expertise in the development and implementation of M&E and quality improvement capacity within working programs
    • Experience developing and leading adult education and low-literacy training programs
    • Creativity and innovative thinking, with demonstrated analytical skills and attention to detail
    • Experience in proposal development and in curriculum writing
    • Strong capacity for autonomous work
    • Knowledge of healthcare financing and structure preferred


Living Conditions: Fellows will be provided with housing, health insurance and a living stipend of $750/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year.  Flights to and from the placement site and all other costs associated with GHC programming are included.