Placement Organization: Partners in Health/PACT
Placement Location: Dorchester, MA
Eligible Citizenship: American
About: The Prevention and Access to Care and Treatment (PACT) Project is a project of Partners In Health (PIH), a non-profit organization committed to a preferential health care option for the poor, and the Division of Global Health Equity at Brigham and Women’s Hospital.
Based on the accompagnateur model pioneered in rural Haiti by Partners In Health, the PACT Project focuses on effectively integrating community health workers (CHWs) into primary care and mental health teams. PACT partners with clinics to develop the infrastructure, culture, quality improvement tools, and skills necessary to support effective community health worker interventions for the most high-risk and high-cost patients. PACT believes that well-supported and well-integrated community health workers enable practices’ care teams to improve their complex patients’ health outcomes, engagement, and costly utilization patterns.
PACT’s Training and Technical Assistance (TTA) department was developed in 2007. The goal of the TTA department is to share our learning about designing and implementing a community health worker
In addition to providing training and technical assistance, PACT has recruited and trained CHWs to work with the most vulnerable HIV/AIDS patients in Boston for the past 15 years. CHWs accompany patients as they reclaim their health, improve their disease management skills, develop effective relationships with the healthcare system, and improve their wellbeing.
Position Overview: The Communications & Business Development Officer will collaborate with the Quality Improvement and Business Development Manager, external agencies/consultants, and PACT management to develop, deploy, and maintain a communications and business development strategy. This will include coordinating rebranding, website and print material design, and fundraising and new client relationship development processes.
Responsibilities: The Officer will assist in the dissemination of information regarding PACT’s activities and products to a variety of external audiences including community, government, funders, and scholars – locally, nationally, and internationally – through coordinating outputs, maintaining PACT website and print materials, coordinating public relations, attending appropriate networking functions and prospecting/cultivating relationships with interested donors and foundation representatives.
- Participate in the development and implementation of a communication strategy for PACT that increases exposure of the range of PACT’s service, training/technical assistance and evaluation activities; disseminate findings to local and national organizations, government and non-profit organizations, and funders
- Assist in the preparation of periodic PACT newsletters and reports – in consultation with PACT management team, will develop the report structure, liaise with graphics designer, perform copy-editing, and coordinate printing and dissemination
- Assist in the development of a new “pipeline” and related systems for the maintenance of relationships with training and technical assistance client base
- Coordinates PACT events, including scheduling, marketing, and ensuring all administrative details are attended to (venue, catering, webcasting, video-taping etc.)
- Represent PACT at appropriate meetings and venues to educate and encourage close working relationships with other agencies, funders, and collaborating organizations
- Respond to inquiries from the public, directing them to team members, partners, and colleagues as appropriate. Maintains communication with key contact points in peer and partner organizations
- Coordinate production of organizational communication tools e.g. staff business cards, letterhead, signage etc.
- Work with members of the PIH and Brigham and Women’s Hospital development teams in prospecting and cultivating funding opportunities, writing grants and reports
- Participate in grant writing
Required Skills and Experience:
- Effective communication skills and capacity to interact diplomatically and professionally with media, professionals, faculty, staff, students of diverse backgrounds
- Capacity for innovation, creative thought, and strategic thinking
- Project management and organizational skills
Preferred Skills and Experience:
- Undergraduate degree (Master’s preferred) in marketing, communications, business administration, or graphic design with proven experience in public relations, journalism, and/or business development
- At least three years related experience preferred. Experience working in a healthcare, social justice or startup environment is a plus
- Strong presentation and public speaking skills
- Understanding of healthcare, social determinants of health, and healthcare legislation
- Highly organized with ability to prioritize assignments, proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes, and meet demanding deadlines
- Excellent writing skills and experience in grant writing preferred
- Strong attention to detail
- Advanced knowledge of Microsoft Word, PowerPoint, and Excel
- Intermediate understanding of web-design, social networking, and customer relationship management (CRM) technology
- The ideal candidate has a great deal of initiative, integrity, and understanding of or interest in health disparities, healthcare reform, and a strong balance of creative, business acumen, and interpersonal skills
Living Conditions: Fellows will be provided with housing, health insurance and a living stipend of $750/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included.