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Placement Organization: Single Stop
Placement Location: New York NY
Eligible Citizenship: Non-American


About: Piloted by the Robin Hood Foundation in New York City in 2001, Single Stop works holistically through a range of community-based partnerships to help families access existing resources to build economic security and move toward long-term self-sufficiency. In 2007, Single Stop USA, a national nonprofit organization, was created to bring the local program to national scale. Currently, Single Stop USA operates approximately 90 sites at locations across the country. In 2010 alone, Single Stop helped more than 120,000 families access more than $412 million in such benefits and services as health insurance and Supplemental Nutrition Assistance Program (SNAP), financial, legal and tax preparation services. That’s an average of $3,400 per family.

Single Stop works through community based organizations and community colleges – targeting low-income families and students to help them access multiple public benefits (including health insurance and nutrition assistance), legal counseling, financial counseling, and free tax preparation. Single Stop’s national community college initiative focuses on helping students access the financial resources they need to help them stay in school and graduate.


Position Overview: The Program Assistant will have the opportunity to be involved with a range of responsibilities to support a key priority of Single Stop’s work. The fellow would be responsible for supporting Single Stop’s New York programs through data analysis, program development, relationship building, and direct service.



  • Assist with program training and client outreach for targeted special programs such as World Trade Center health outreach and veterans
  • Analyze site data to track progress of NY sites, spot trends, propose areas for improvement, and report to donors
  • Support community college sites through direct client contact; this includes working with site coordinators to conduct outreach, coordination, follow-up, and application assistance
  • Work with the NY Program Director to refine site management tools
  • Work with the NY Program Director to help assess potential new sites
  • Write and edit reports to donors and Board members
  • Support new projects as needed, including potentially developing materials focused on how to best serve specific populations such as seniors and veterans


Required Skills and Experience:

  • Commitment to Single Stop USA’s poverty-fighting mission
  • Very strong written and oral presentation skills
  • Flexibility and ability to multitask
  • Experience working with clients/direct service
  • Experience with and commitment to working with low-income families and individuals
  • Excellent interpersonal, verbal, and written communication skills
  • Excellent time management, organizational and computer software skills
  • Entrepreneurial spirit
  • Attention to detail


Preferred Skills and Experience:

  • Experience with program development, strategic planning, data analysis, and/or direct service
  • Knowledge and understanding of public benefits, including public health insurance, nutrition assistance, housing vouchers, etc.
  • Training in social work and/or counseling helpful
  • Bilingual Spanish/English (or other) strongly preferred


Living Conditions: Fellows will be provided with housing, health insurance and a living stipend of $750/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year.  Flights to and from the placement site and all other costs associated with GHC programming are included.