Placement Organization: CHAMP
Placement Location: Lusaka, Zambia
Eligible Citizenship: American
About: CHAMP is a vibrant and innovative Zambian organization involved in providing health policy solutions and project implementation in various workplaces and communities. CHAMP has a comparative edge in the area of private sector engagement in implementing HIV workplace and community programs. With headquarters in Lusaka, CHAMP has field offices in selected districts of Zambia.
CHAMP has developed and established 13 community learning centers (CLCs) around the country. These centers offer a range of health and social services, including HIV prevention and behavior change. The centers are supported by CHAMP staff and volunteers. The centers also host partners through community support desks as well as reach out to individuals in the community. The one stop CLCs are also opportunities to help CHAMP’s sustainability by offering income generating activities that include a business center, online bill payments and fee for service trainings.
Position Overview: The Community Learning Operations Officer will work closely with the Operations and CLCs Managers to help rollout successful operations in all the 13 CLCs around the country and further the achievement of CHAMP’s goals.
- Establish and maintain relationships with other agencies and organizations in the community to meet community needs and to ensure that services are not duplicated
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
- Direct activities of professional and technical staff members and volunteers
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits
- Analyze proposed legislation, regulations, or rule changes to determine how CLC services could be impacted
- Research and analyze member or community needs to determine program directions and goals
- Act as consultant to CLC staff and other community programs regarding the interpretation of program-related national regulations and policies
- Explore methods of how to speak to community groups to explain and interpret CLC purposes, programs, and policies
- Implement and evaluate staff improvement programs
- Participate in scaling up fundraising activities and the preparation of CLC public relations materials
Required Skills and Experience:
- Bachelor’s degree in sociology, social work or any related field is imperative
- Skills to identify and relate to problems faced by individuals and the community
- Innovative thinking
- Ability to deal with stress and effectively manage time
- Good interpersonal and conflict resolution skills
Preferred Skills and Experience:
- Postgraduate degree in fields pertaining to social work, sociology, human rights and welfare services
- Experience in busy inner city developed country centers
- Development work
- Awareness of the legal norms and specifics with respect to social services
- Experience or working knowledge of supporting community centers
Living Conditions: Fellows will be provided with housing, health insurance and a living stipend of $650/month. Fellows will also receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included.