Organization Name: R4H
Location: Lilongwe, Malawi
Eligible Citizenship: Malawi
Role Code: M07-Nat

Role Overview

The Communications Officer will work closely with R4H staff on projects in our priority focus areas, contributing to the design and implementation of R4H’s policy engagement, branding, and communications strategy in order to raise R4H’s profile and impact as a local health and logistical organization. The Communications Officer will be responsible for establishing and managing relations with media representatives within Malawi to increase R4H media exposure. They will liaise with the Program Manager to coordinate and amplify messages and communications. The Communications Officer is also responsible for ensuring that project information is packaged, disseminated, and utilized by appropriate users in conformity with the R4H program’s agenda, systems, and procedures.



  • Develop, communicate, and implement a communication networking strategy for R4H programs
  • Collect and share program information and success stories via R4H’s website, media reports, publications, etc.
  • Develop collegial connections with media representatives in order to highlight R4H’s accomplishments in Malawi
  • Provide recommendations to senior management staff on media strategies, public statements, and other information matters
  • Develop and nurture good working partnerships and linkages with NGOs, government agencies, local institutions, and other like-minded organizations to advance the mission of R4H
  • Establish and maintain systems of information flow and communication
  • Strengthen communication capacity among key staff
  • Design, write, edit, produce and distribute communication products (e.g. newsletters, annual report, short note series, brochures, blogs, websites, photos)
  • Share quarterly updates regarding program activities and success stories with key stakeholders
  • Manage R4H’s social media strategy

Project support

  • Provide technical guidance on documenting project activities and events
  • Support Country Director Office in its engagements with the Regional and Global partners to organize content and documentation
  • Produce fundraising materials in collaboration with the MELs Manager
  • Conduct opinion and attitude surveys to identify the impact of interventions on key stakeholders served by the organization

Skills and Experience

Items indicated with an asterisk (*) are required
  • At least two years of professional experience in a communications position*
  • Excellent writing, editing, and verbal communication skills, with experience in scientific writing, synthesizing research evidence into outputs that are usable by policymakers, or developing policy-oriented advocacy materials*
  • Proficiency in Adobe Creative Suite, specifically InDesign, Illustrator, Photoshop and/or Premiere Pro*
  • Bachelor’s degree in public relations, mass communications, media studies, international relations or other related field
  • Experience managing digital communications for an organization including social media, websites, blogs, etc.
  • Experience managing relationships with media contacts/journalists, including writing press releases and setting up interviews
  • Demonstrated experience in the use of webinar and e-learning software for virtual engagement and training, such as Zoom, Microsoft Teams, Bigmarker, or Adobe Connect
  • Customer service skills with the ability to train and work cooperatively with a diverse staff, including field staff in several locations
  • Analytical and critical thinking
  • Demonstrates sound judgment
  • Ability to work with minimal supervision, results-oriented, accountable, and attentive to detail
  • Demonstrates persistence when faced with difficult problems or challenges
  • Excellent organizational skills, with the ability to work under pressure
  • Ability to lead teams effectively and exhibit strong conflict resolution skills
  • Demonstrates integrity by modeling R4H’s values and ethical standards
  • Flexible and able to manage complexities
  • Experience working with sensitive information and maintaining confidentiality

About the Organization

R4H, formerly known as Riders for Health (RFH), was established in Malawi in 2011 as part of Riders for Health International. R4H is a humanitarian non-governmental organisation working to assist the Ministry of Health and Population in establishing a well-coordinated, reliable national sample transport mechanism. R4H also support the Ministry of Transport in training motorcycle riders/users in road safety. R4H’s vision is to be the number one health logistics provider in Malawi, ensuring healthcare reaches everyone everywhere.

Role Function: Communications, Knowledge Management
Issue Area: Health System Strengthening, HIV / AIDS, Technology for Health

Stipend, Benefits, and Logistics

Click here to learn about the stipend, benefits, and logistics associated with the GHC fellowship.

Note: these vary depending on placement country and citizenship.

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