Integrated NCD Program Quality Improvement Coordinator

Organization Name: Partners In Health/Inshuti Mu Buzima
Location: Rwinkwavu, Rwanda

Role Overview

The Integrated Non-communicable Disease (INCD) Quality Improvement Coordinator will be responsible for leading the ground implementation, monitoring, and evaluation of INCD quality improvement projects at local health centers and district hospitals, designed to raise the quality of processes for INCD healthcare provided to patients. Under the supervision of the INCD Associate Director, the coordinator will work directly with teams in the INCD, Mentorship and Enhanced Supervision – Quality Improvement (MESH-QI,) Health Information System (HIS), and Ministry of Health (MOH) programs, at both the district hospital and health center levels, to implement selected QI projects and regularly disseminate the findings to this forum.

At the end of the fellowship period, the findings will be leveraged to develop a quality improvement framework for INCD that can be applied to other health facilities in the Partners In Health (PIH)-supported districts and throughout the country.

Eligible Citizenship: USA
Role Code: R07-Int
Role Function: Data Analysis / Statistics, Monitoring and Evaluation / Quality Improvement
Issue Area: Health System Strengthening, Noncommunicable Diseases


Partners In Health/Inshuti Mu Buzima (PIH/IMB) is a health and social justice organization that works to comprehensively support the Rwanda public health system in three rural districts and to create service delivery models that can influence national policy and scale-up. Over the past nine years, we have delivered integrated non-communicable disease (INCD) services in the PIH supported districts health centers. Today three district hospitals and 43 health centers are scheduled to open INCD clinics, which will require a high volume of related quality improvement (QI) support. INCD priorities include early detection and management of diabetes, heart failure, hypertension, and chronic respiratory diseases using specific protocols. Past experience shows significant documentation and reporting errors in various aspects of the treatment process. The INCD Quality Improvement Coordinator will assist in the intensive and coordinated efforts to address errors and improve the quality of treatment across the full spectrum of NCD services. 



  • Collect, summarize, and distill data related to the QI projects under implementation; leverage findings to support program enhancements and larger growth strategy
  • Support the program in any required duty surrounding QI
  • Travel to health centers in the three district hospitals and supervise the use of clinical quality forms
  • Design and supervise the filing system for INCD health centers
  • Collaborate with the INCD Electronic Medical Records program assistant to organize periodic workshops to share the findings of screening and quality improvement with relevant teams
  • Participate in the MESH and screening debriefing meetings
  • Receive QI mentorship oriented to INCDs


Skills and Experience

Items indicated with an asterisk (*) are required
  • Master's degree in public health, nursing, or paramedical discipline*
  • Strong qualitative and quantitative data analysis skills*
  • Demonstrated experience with quality improvement and/or monitoring and evaluation projects*
  • Strong facility with Microsoft Excel and PowerPoint*
  • Experience working with multidisciplinary team to achieve shared goals and objectives* 
  • Professional proficiency in English  (knowledge of French is an advantage)
  • Public speaking skills, including trainings or presentations
  • Enthusiasm for global health
  • Strong organizational skills and detail orientation
  • Demonstrated maturity and good judgment


Stipend, Benefits, and Logistics

Click here to learn about the stipend, benefits, and logistics associated with the GHC fellowship.

Note: these vary depending on placement country and citizenship.

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