Organization Name: On Call Africa
Location: Livingstone, Zambia
Eligible Citizenship: Zambia
Role Code: Z06-Nat

Role Overview

The Monitoring, Evaluation, Accountability, and Learning Specialist (MEALS) will collaborate with the programme teams to achieve On Call Africa’s (OCA) mission and objectives. The MEALS will provide technical support to our WASH in Health Care Facilities work with WaterAid; Model Health Service package in partnership with the Ministry of Health (MoH); and our work with D-tree, MoH and AMP Health to develop national standardized Community Health Worker programmes. The Specialist will also provide other programmatic support like documentation of successes, knowledge translation, and the creation of multi-media presentations for MoH, partners, and for promotional purposes.


  • Assist with development of MEAL tools, including data collection methods and program narratives
  • Participate in programme planning team meetings
  • Visit health facilities to monitor work and problem-solve issues with programme staff
  • Oversee programmatic data collection
  • Assist with the implementation of performance monitoring plans
  • Assist with the completion of funding reporting requirements
  • Assist with the implementation of study protocols (recruitment, data collection, data quality audits)
  • Assist with data management and analysis
  • Assist with program activities including training and quality improvement (QI)
  • Document and create multi-media write-ups and presentations for MoH, partners, and for promotional purposes
  • Other duties as assigned

Skills and Experience

Items indicated with an asterisk (*) are required
  • Demonstrated experience improving processes or outcomes, ideally through quality improvement methodology*
  • Demonstrated quantitative and qualitative data analysis skills, especially used for research or program evaluation*
  • Experience planning or executing impact evaluations and/or research projects*
  • Experience with data visualization using tools such as Excel or Tableau*
  • Strong writing skills with experience producing reports, abstracts, best practices, impact stories, or other documents for technical and non-technical audiences*
  • Previous experience in resource-limited settings*
  • Academic training in or professional experience with community-based initiatives, especially in a rural setting
  • Experience with partnership/relationship management, acting as the main point of contact for donors, clients/beneficiaries, or other key stakeholders
  • Experience with mobile data tracking platforms, especially platforms such as Medic Mobile, Kobo, or DHIS2
  • Knowledge of indicators and reporting requirements for large funders
  • Self-starter with the ability to work with minimal supervision
  • Innovative
  • Team player with the ability to impart skills/mentor others
  • Ability to be flexible, think creatively, and manage competing priorities
  • Demonstrated maturity and good judgment
  • Strong organizational skills and detail orientation
  • Ability to interact professionally with culturally diverse staff
  • Comfortable traveling to and staying in a rural area
  • Advanced skills in Excel, Microsoft Word, and PowerPoint

About the Organization

On Call Africa is a small Scottish Charity that aims to strengthen rural health systems in Zambia. Established in 2010 by volunteer doctors and international development experts from the UK, the organization aims to improve access to healthcare in remote rural communities through mobile medical clinics run by UK doctors. Over the last 10 years we have developed a more robust and sustainable approach to strengthening rural health systems.

We do this by improving access to quality health care as close to the home as possible through improvement of WASH in rural healthcare facilities; building capacity within the health system through the provision of training and resources (such as power, infrastructure, transport and quality improvement at rural health facilities); and the development of national standardized Community Health Worker (CHW) programmes. Our approach is tailored to the needs of each community that we work with. We aim to document and share learning from our community-led approach to health system strengthening

Role Function: eHealth / eLearning / mHealth, Monitoring and Evaluation / Quality Improvement, Program / Project Management
Issue Area: Community Health Workers, Health System Strengthening, Human Resources for Health

Stipend, Benefits, and Logistics

Click here to learn about the stipend, benefits, and logistics associated with the GHC fellowship.

Note: these vary depending on placement country and citizenship.

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