Monitoring and Evaluation Officer

Organization: Dignitas International
Location: Zomba, Malawi
Eligible Citizenship: Malawi
Application Code: M05-Nat
Job Function: Database Management / Data Analysis / Statistics, Monitoring and Evaluation / Quality Improvement
Issue Area: Health Systems Strengthening / Healthcare Access, HIV / AIDS


Dignitas International (DI) is a medical humanitarian organization that develops solutions for global health. We envision a world in which healthcare is available to all, regardless of wealth, gender or geography. By working in partnership with patients, health workers, researchers, and policymakers, we aim to follow this vision by tackling the barriers to health care in resource-limited communities.

In 2004, in response to the severe health crisis in Malawi linked to the HIV/AIDS pandemic, DI opened the Tisungane HIV/AIDS Clinic at Zomba Central Hospital in partnership with the Malawi Ministry of Health (MoH), dramatically increasing access to HIV treatment and care in Zomba District. Today, close to 20,000 patients have been placed on life-saving antiretroviral therapy (ART) at Tisungane, and staff receive referrals from across the South East Health Zone (3.1 million people). To address limited access to HIV-related services in rural communities, DI has worked to strengthen the decentralized health system. Through decentralizing care, DI has expanded training and mentoring frontline health workers, streamlining patient referrals, and providing rigorous laboratory and pharmacy oversight to improve the quality and reach of HIV-related services to almost 150 health centers across the South East.

In partnership with the Malawi Ministry of Health and other collaborators, DI engages in operations research, which aims to shed light on factors that can hamper effective health programming, giving rise to new and more effective approaches to health care delivery.

Position Overview

The Monitoring and Evaluation (M&E) Officer will be based in Zomba and work as part of the M&E Unit. In collaboration with the Medical Program Department and Data Management and Research Departments, the Monitoring and Evaluation Officer will contribute to effective monitoring and reporting. The GHC fellow will contribute to strengthening data management, improving the quality and timeliness of reporting, increasing the utilization of routine monitoring data by Medical and Research Teams, and assisting in building capacity of frontline health staff to utilize their data. Additionally, the fellow will have the opportunity to collaborate with the Research and Medical Departments on additional side projects. Assignment of these projects will be determined by the technical expertise and research interests of the fellow as well as the programmatic needs of Dignitas.


Improve data management through efficient organization, retrieval and delivery of data

  • In collaboration with the DI Data Teams, extract/source data for the Medical and Research Departments
  • Ensure accurate tracking and archiving of data from health facilities
  • Validate and analyze data, and assist in evaluation of programs and related activities
  • Suggest interventions and solutions to any programmatic and operational issues under the monitored programs
  • Implement DI’s protocols on data privacy, data security, and backups in the context of data management and M&E

Strengthen internal and external reporting by contributing to the production of timely, high quality program reports

  • Contribute to the development of M&E plans, including reporting schedules and logical frameworks based on internal DI and donor standards
  • Work with the Data Management Teams to improve the reporting system
  • Contribute to compiling M&E reports as required by the Ministry of Health and donors, including USAID

Increase the utilization of M&E data by the medical team and other users through improved sharing and presentation of trends and results

  • Participate in the integration of monitoring data into program planning cycles and promoting evidence-based programming
  • Actively contribute to the compilation, sharing and presentation of program findings with decision makers
  • Support the development of program and research grant proposals, publications and conference presentations (IAS, ICASA, etc.)

Build capacity of supervisory and frontline health workers to collect and utilize data in DI’s operational areas through periodic meetings and mentoring visits

  • Assist in conducting trainings with Ministry of Health staff
  • Participate in District Quarterly M&E performance reviews and feedback meetings
  • Work with frontline healthcare workers on collecting routine HIV-related data

Desired Skills and Experience

Items indicated with an asterisk (*) are required
  • Bachelor’s degree in public health, epidemiology, health informatics or related field*
  • Demonstrated ability to synthesize data and produce reports*
  • Demonstrated experience with data management software (e.g., Access)*
  • Proficiency in Excel (intermediate to advanced)*
  • Ability to manage tight timelines and potentially stressful, shifting priorities and deadlines*
  • Knowledge of health system, especially HIV/AIDS M&E gained through academic and/or professional experience*
  • Capacity to work both independently and collaboratively within a team environment*
  • Ability to function well in a cross-cultural work environment*
  • Willingness to occasionally travel to remote health facilities with poor road conditions*
  • Excellent oral and written communication and interpersonal skills
  • Ability to develop database (Access) applications or spreadsheet (Excel) analysis
  • Training, mentoring, and presentation skills
  • Familiarity with HIV program M&E frameworks and indicators

Fellowship Logistics

During the fellowship year, all fellows are provided with:

  • A living stipend of $650/month
  • Housing and utilities
  • Health insurance
  • A professional development grant of $600
  • An award of $1500 upon successful completion of the fellowship year
  • Travel costs covered to and from placement site, training and retreats

*Note: The living stipend and the completion award may be paid out in USD or local currency, as determined by the placement organization.

Living and Working in Malawi: Fellows are provided with housing and utilities during the fellowship year. Housing arrangements vary based on the placement organization and location within the country and are subject to change. All housing will meet GHC safety standards. Common types of housing include apartment, house, or living compound, and fellows may be housed with other fellows or colleagues. Accommodations are basic but comfortable, situated in Zomba, a peri-urban center. National fellows may have the option to remain in their own housing and receive a supplemental housing stipend.

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