Organization Name: Ministry of Health – Malawi
Location: Lilongwe, Malawi
Eligible Citizenship: Malawi
Role Code: M04B-Nat

Role Overview

The Quality Improvement Officer will support the formulation, review, and dissemination of hospital standards for the country. They will also assist in the development and testing of innovative and cost-effective ways to perform capacity building and assessments, as well as contribute to the development of a database for standards, guidelines, and policies. Lastly, they will contribute to the development and review of quality improvement frameworks for all levels of health care. The Quality Improvement Officer will interact with supporting government officers, technical representatives from the international donor community, and other key development partners. The Officer will report to the Deputy Director of the Norms & Standards Division in the Quality Management Directorate.


  • Support problem analysis in health care systems
  • Support stakeholders in developing improvement ideas and testing them
  • Support in assessing quality improvement initiatives
  • Support in development and implementation of scale up plans
  • Support in conducting mentorship to health care providers
  • Support with infection prevention assessments and initiatives
  • Participate in development of quality improvement guidelines

Skills and Experience

Items indicated with an asterisk (*) are required
  • Bachelor’s degree in nursing, laboratory management, environmental health, clinical medicine, or related field*
  • At least one year of professional experience in a health care delivery setting*
  • At least six months experience in quality improvement programs*
  • Strong technical or academic writing ability, evidenced by experience producing reports or other materials that summarize key findings*
  • Demonstrated project management skills, including the ability to ensure internal and external collaborators achieve a time-bound goal or project*
  • Demonstrated experience working with different health care professional teams
  • Demonstrated experience managing relationships with external stakeholders (e.g. government officials, partners, and/or donors)
  • Experience working in or with a government agency/department
  • Experience with knowledge management, including strategically organizing and sharing
  • Ability to work on a team
  • Innovative, creative, and strategic
  • Takes initiative independently
  • Ability to build and nurture relationships with different health professionals
  • Ability to multi-task and manage multiple priorities
  • Interest in learning about different branches of the Malawi Government, particularly the MOH

About the Organization

The Ministry of Health (MOH)’s mission is to improve the overall health of all Malawians, ensure that the population is satisfied with the health services provided, and protect patients from avoidable financial risks in the process of accessing health care.

To fast track the achievement of universal health coverage by 2030, the MOH established the Quality Management Directorate (QMD) in 2016 to provide strategic leadership and coordination of quality management initiatives across the entire health sector. The directorate has three divisions: quality assurance, quality improvement, and norms and standards.  

Role Function: Data Analysis / Statistics, Direct Service - Medical, Monitoring and Evaluation / Quality Improvement
Issue Area: Health System Strengthening, Healthcare Access, Primary Health Care

Stipend, Benefits, and Logistics

Click here to learn about the stipend, benefits, and logistics associated with the GHC fellowship.

Note: these vary depending on placement country and citizenship.

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