Measuring the Moments
We speak so often of metrics, key performance indicators, and monitoring improvement, but I continue to search for ways to conceptualize and measure progress. How does one capture those moments that add up to results that are certainly desired though not quantifiable, such as momentum and collaboration? How does one know if attitudes are changing, […]
Working with the “Community”
The idea of working with communities to achieve sustained, substantive progress on any social issue is well-supported. One of my inspirations for continuing to work in health is the prominence given to community-based approaches. Here in the US, my organization, the city of Newark’s Department of Child and Family Well-Being, is reviewing the Public Health […]