Quality Assurance Program officer

• Assist with course and programmatic evaluations in the School of Medicine and Institute of Global Health, and synthesize results of evaluations into reports
• Support the implementation of UGHE’s academic management software, Elentra, particularly for clerkship, module, and faculty evaluations, including using the platform to create evaluation forms, distribute forms to students, and analyze results generated by evaluation surveys completed by students
• Conduct systematic evaluation of teaching methods, online teaching and learning content, and student achievement through various different evaluation mechanisms
• Disseminate knowledge learned through evaluation and quality assurance activities to UGHE faculty and leadership, including lessons learned and strategies for future improvement, and work with these teams to ensure key learnings are incorporated into project plans
• Support ongoing quality assurance processes and the inception, development and implementation of new processes and policies as necessary
• Participate in relevant committees as related to the role, including UGHE’s Quality Assurance Committee and EDQC committees
• Critically evaluate current internal and external QA processes within the EDQC and across the institution, working with other departments as necessary, including UGHE’s Monitoring and Evaluation department.
• Coordinate the implementation of research projects, including secondary data analysis, programme analysis and audits, and rapid reviews and synthesis of evidence
• Support EDQC faculty members in research activities, including project formation, proposal writing, grant applications, data collection and write-ups
• Promote the application of research findings in decision-making and process improvements
• Write analytical research reports, conduct background or landscape analyses, or literature reviews to support the development of new projects or initiatives
• Contribute to overall capacity building activities in the EDQC and across academic departments as needed

• Bachelor’s degree in education, business, statistics, public health, health economics, development economics, or related field
• Demonstrated experience in monitoring and evaluation of programs and/or quality assurance activities in education or health-related settings
• Strong qualitative and/or quantitative research skills
• Experience in the use of software for data analysis and management, such as Endnote, SPSS, Stata, NVivo, or Atlas.ti*
• Experience designing and implementing research and/or conducting analysis
• Experience in program management
• Experience working in or with the public sector (e.g. governments)
• Experience working in higher education and/or medical education
• Working proficiency in French or another official language
• Interest in global health
• Analytical and critical thinking
• Ability to work with minimal supervision, results-oriented, accountable, and attentive to detail
• Excellent organizational skills, w ith the ability to work under pressure​

The University of Global Health Equity (UGHE) is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015 with its flagship degree program: the Master of Science in Global Health Delivery. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality health care to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.