Measuring the Moments
We speak so often of metrics, key performance indicators, and monitoring improvement, but I continue to search for ways to conceptualize and measure progress. How does one capture those moments that add up to results that are certainly desired though not quantifiable, such as momentum and collaboration? How does one know if attitudes are changing, […]
The wolf, the horse, the frog and the whale
How do you fit a frog, a humpback whale, a wolf, and a horse in a last floor apartment of Harlem, New York City? This is not a funny riddle (I guess it could be), but the actual question that we just formulated in our living room, after conducting a very intense discussion on totem […]